Membership Terms & Conditions

Customer Service

Welcome to the Argyle Community 

There is no fee to join an Argyle membership. Simply choose the membership that best fits your wine preferences and we’ll take care of the rest. 

After you enroll, we’ll build your first collection based on your selected membership. Before each seasonal release, you’ll have the opportunity to customize your wines from a curated selection during the customization window based on your membership level.  

Receiving Your Wines 

Choose the delivery option that works best for you: 

• Ship your wines directly to your home or business. 

• Pick up your collection at the Argyle Tasting House. 

If you choose shipping, you’ll receive tracking information once your order is on its way. During periods of extreme weather, shipments may be delayed to protect the quality of your wines. 

If you choose pickup, you’ll receive an email notification when your collection is ready. 

Membership Benefits 

Membership benefits begin with the purchase of your first seasonal collection (or a comparable qualifying purchase) and continue as long as your membership remains active. 

Benefits vary by membership level and may include preferred pricing, complimentary tastings, member-exclusive events, early access to select wines, and other exclusive offers. 

Membership benefits are valid for the primary member and one additional adult residing at the same household address. Benefits are non-transferable and may not be shared, transferred, or extended to individuals outside of the household. 

Membership Commitment 

Membership is an ongoing program with a minimum commitment of two seasonal collections. 

If you cancel your membership before receiving two collections, an early cancellation fee of $200 or the value of membership benefits received to date (whichever is greater) may apply. 

After receiving your initial two collections, you may cancel your membership by contacting customerservice@argylewinery.com at least 14 days before your next scheduled release. 

Billing 

Your credit card on file will be automatically charged approximately two weeks before each seasonal release for the cost of your wines, plus applicable taxes and shipping charges. 

By enrolling, you authorize Argyle Winery to charge your payment method for all membership purchases and applicable fees. 

Shipping Policy 

• Wine shipments require the signature of an adult 21 years of age or older. 

• We cannot ship to PO Boxes. 

• We ship only to states that permit direct-to-consumer wine shipments. 

• We are currently unable to ship to Indiana, New Jersey, Rhode Island, Utah, and Maui County in Hawaii. 

• Shipments to Hawaii are sent via air service. 

• Members are responsible for maintaining accurate shipping information. 

• Once a shipment has been processed, it cannot be canceled or modified. Any carrier fees associated with rerouting, returns, or reshipping are the responsibility of the member. 

Pickup Policy 

If you prefer to pick up your seasonal collection, please notify Argyle at least 14 days before your card is charged. 

Collections will be held for 45 days from the release date. 

• After 45 days, unclaimed collections may be shipped to the address on file at the member’s expense. 

• After 90 days, the winery is no longer responsible for the order.   

Collection Customization 

During each customization period, members may select from a curated list of wines available for that seasonal release. 

Once the customization window has closed, changes or substitutions cannot be made. 

Returns 

Because wine is a perishable product, we cannot accept returns. 

If your order arrives damaged or does not meet your expectations, please contact us within 14 days of delivery, and we’ll work with you to resolve the issue. 

If a shipment is returned because delivery could not be completed, Argyle will notify you by email, phone, or text message. Returned shipments must be reshipped within 14 days, and reshipping charges are the responsibility of the member. 

Membership Holds & Changes 

After receiving your initial two collections, you may: 

• Place your membership on hold for one seasonal release. 

• Upgrade or change your membership level. 

Requests must be received in a timely manner. 

Please note that changing membership levels will update your benefits to those associated with your new membership. 

Membership Agreement 

By enrolling in an Argyle Membership, you certify that: 

• You are at least 21 years of age. 

• You agree to these Membership Terms & Conditions. 

• You authorize Argyle Winery to charge the credit card on file for all membership purchases and applicable fees. 

• Your membership will remain active until canceled in accordance with these terms. 

Argyle Winery reserves the right to modify membership benefits, shipment schedules, pricing, or these Terms & Conditions at any time. Any changes will be communicated to members and will apply to future seasonal collections.

Frequently Asked Questions