Ordering & Delivery FAQs

Please watch your email for a shipping notice with a tracking number with your anticipated delivery date. Be sure to have someone at least 21 years old available to sign for the package.

If your tracking information indicates the package has been delivered, but you haven’t seen it yet, please check with person who signed for it. (You can find this info on the tracking website.) It may sound silly, but we find many times it has in fact been delivered, but is sitting in a company mail room or in the cellar!

If you did not receive a tracking email yet:
The tracking info will be sent to the email you provided at checkout. Check to be sure that it didn’t get caught in a SPAM filter or sent to another inbox.
We encourage you to opt in to SMS text messaging at checkout, so you will also receive updates via text.

We may elect to hold some shipments to ensure they do not travel through extreme cold or heat to protect the wine from weather damage. Please see more info on our shipping terms.

Please call 503-538-8520 or email customerservice@argylewinery.com if you have any concerns about the status of your order.

It is a legal requirement that someone at least 21 years old sign for the delivery. We highly recommend shipping to a business address whenever possible. If you will not be available to sign at the time of delivery, please reach out to the carrier to have your order delivered to one of their locations.

FedEx
UPS

Due to individual state regulations we are not able to ship to: Alabama, Arkansas, Delaware, Indiana, Kentucky, Louisiana, Mississippi, New Jersey, Oklahoma, Rhode Island, South Dakota and Utah. Please call us at 503-538-8520 as we may be able to make other arrangements to deliver your wine.

Ground delivery typically takes 2 business days for West Coast and up to 7 business days for East Coast. Select 2-day or overnight shipping if you need a specific delivery date. Or, if you’d like us to ship on a specific date, please include a note with your order at checkout. Due to specific pick-up schedules at Argyle, orders that include Overnight or 2-Day shipping options will go out the same day if placed by 11:00am PST. Overnight and 2-Day orders placed after 11:00am PST will be shipped the following business morning.

Vinum 55 is a premier temperature-controlled shipping partner. They offer white glove, fully refrigerated, door–to–door service, ensuring that your wine is kept at a cool and constant temperature from our cellar to your location. Allow approximately 2-3 weeks for delivery. Note, this is currently available to specific areas of Arizona and Texas. If you select this service and it is not available for your address, we will contact you.

Sorry, but FedEx and UPS do not offer ground delivery options to Alaska or Hawaii.

Sorry, but we can’t ship to P.O. Boxes. A physical street address is required for delivery so someone of legal age can sign for it.

Please join our mailing list for news, updates and offers, sent about once per month. Include your address information for info on events in your area and our holiday catalog. We promise never to share your information and you can unsubscribe anytime by using the link at the bottom of any email.

If you place your order before 11:00am (Monday-Friday) and select Overnight shipping, you will receive your wine the following business day. If you have missed the 11:00am cut off, special rush requests may be accommodated when possible. To place a special order request, please call us 503-538-8520 during normal business hours (Monday-Friday 9am-5pm).

No, your lucky recipient will not receive a receipt or any billing information. With that said, if you’d like your recipient to know this lovely gift is from you, please make sure you fill out the gift message field before finalizing your shipment so we can include a complimentary gift card. If you want us to include your name on the card, be sure to add that in the gift message.

Sorry, but we can only ship within the United States.

Our shipping service will make three delivery attempts before returning the package, unless you are able to arrange to pickup your shipment at their facility or an alternate address. If your wine is returned back to us, we will contact you. We highly recommend shipping to a business address where someone 21 years or older is always available to sign for your package. Please note that if your wine is returned to us, you will be charged to re-send the package.